Miss Manning,
The problem escalates. The
reason I went to the Buranda store was to buy heartworm tablets for my
two assistance dogs. I had the Friskkies Container to show what I
wanted. The young fellow beside the old bag [don't use my use of
that term as a reason to not deal with my highlighting a very serious
problem within WOW] who phoned the police, told me they did not have
those heartworm tablets but had only the ones which were four tablets
within the pack. They would be monthly treatments, and an all
together different brand and pack colour and design,
Well, as you can see in the attached photo, WOW make a Home
Brand identical heartworm tablets. Of course, Buranda would not
have stocked them. Well, I do not think such would be the
case. Clearly, additional. I bought these from a WOW
supemarket on Monday last,and they were much cheaper than Friskies.
So, if WOW Buranda had not been so incompetent, The major
breach of the DDA 1992, would not have occurred, well not yet, at
least. I think this exacerbates the seriousness of this problem.
Having
the photo of the Home Brand Heartworm tablets,illustrates my journal
articles far better than a bald statement that WOW make a Home Brand of
the product I was wanting, yet WOW staff allowed a sale to go begging,
and on top of that caused a major problem, of abuse and disability
Discrimination.
I
am wondering what is happening about this, on the WOW side.. It
is a simple matter of law. It is not new law. The
legislation, the DDA, 1992 has been applicable for 15 years.
It seems like WOW is making out this is new problem. IT
SHOULD HAVE BEEN SORTED, LONG AGO. I SHOULD NOT HAVE HAD TO
ENCOUNTER THESE PROBLEMS.
I WANT THIS MATTER EXCALATED TO THE
CEO. If you fail to report it there, I will do it my self through
my website, where I will include a copy of this email.
Russell Mathews.
On 11/2/07, Manning Megan
<MManning@woolworths.com.au>
wrote:
Mr Mathews,
Our Store managers report directly to the Area Managers. Each Area
Manager in our Region look after approximately 20 stores each.
The Area Manager is in the process of investigating your complaint.
Kind Regards
Megan Manning
PA to Regional Manager - Region 9
-----Original Message-----
From: Russell Mathews [mailto: <hidden>]
Sent: Thursday, 1 November 2007 5:55 PM
To: Manning Megan
Subject: Re: Web Site Feedback - Woolworths
So I gather that the Regional manager is superior to the Area manager.
So you call the area Manager for the Buranda Store, the person who is
the Manager of the Buranda Store.
Please do not post to me, in St Lucia as I am moving. Please
email
me.If you post my address is PO Box 143 Taigum, Q4018.
RM.
On 11/1/07, Manning Megan <MManning@woolworths.com.au>
wrote:
> Mr Mathews,
>
> Please be assured that your complaint has now been escalated to
the
Area
> Manager for the Buranda store. He will be in contact in due course.
>
> Kind Regards
>
> Megan Manning
> PA to Regional Manager - Region 9
>
>
> -----Original Message-----
> From: Russell Mathews [mailto: <hidden>]
> Sent: Thursday, 1 November 2007 10:37 AM
> To: Manning Megan
> Subject: Re: Web Site Feedback - Woolworths
>
>
> I understood this matter had been escalated to the Area
manager. I am
> not prepared to discuss this matter with anyone lesser. It is a
> personal insult to me to suggest such a thing. We can
always wait for
> the HREOC to call a compulsory conference, and I can communicate
more
> with WOW via that page, as a blog, on my web site.
>
> Additionally, due to my disability, I communicate in writing,
> especially on IMPORTANT matters. I would not wish to be
> misrepresented to the Human Rights EOC.
>
> I am not confident that the store manager at Buranda fully
understand
> the law as relates to disability AND
DISCRIMINATION. If he/she did,
> it is surprising that his staff, especially senior staff such as
that
> woman, who attacked me, do not understand the law.
>
> I trust you realise that this IS NOW A VERY SERIOUS MATTER, not a
mere
> issue.
>
> Russell Mathews.
>
>
> On 11/1/07, Manning Megan < MManning@woolworths.com.au>
wrote:
> >
> >
> >
> > Dear Mr Matthews
> >
> > Thankyou for contacting the Woolworths Web Site.
> >
> > The Store Manager of the Buranda Store has been given a copy
of your
> > complaint and is eager to discuss the issue with you
> >
> > personally. Unfortunately the Store Management teams at all
of our
> stores do
> > not have access to email. Could you please provide
a
> >
> > contact number so that the Store Manager of the Buranda store
may
call
> you
> > to discuss the issue, or alternatively, please contact
> >
> > the Store Manager Stephen Gothard on (07) 3391 7922.
> >
> >
> >
> > Kind Regards
> > Megan Manning
> > PA to Regional Manager - Region 9
> > PLEASE CONSIDER THE ENVIRONMENT BEFORE YOU PRINT THIS E-MAIL
> >
> >
> >
> >
> >
> >
> >
> > ***********************************************************
> >
> > CAUTION: This email and files included in its transmission
> >
> > are solely intended for the use of the addressee(s) and may
> >
> > contain information that is confidential and privileged.
> >
> > If you receive this email in error, please advise us
> >
> > immediately and delete it without copying the contents
> >
> > contained within. Woolworths Limited (including its group
> >
> > of companies) do not accept liability for the views
> >
> > expressed within or the consequences of any computer
> >
> > viruses that may be transmitted with this email. The
> >
> > contents are also subject to copyright. No part of it
> >
> > should be reproduced, adapted or transmitted without the
> >
> > written consent of the copyright owner.
> >
> > ***********************************************************
>
>
> --
> -Kind regards,
> ********************************************************************
> Russell G H Mathews BCom BSc LLB BA
> Editor in Chief:
> Australian Law Publishers Pty Ltd http://austlawpublish.com/
> [ACN 010 615 933]
> Titles published:
> Australian Criminal Law Journal [ISSN: 1321-6562] [ACLJ]
> Australian FOI Law Journal [ISSN:1834-5328] [AFOILJ]
>
> The University of Queensland Alumni Journal [ISSN:
1834-660X] [UQAJ]
>
> ex-Member of the Standing Committee of Convocation of
>
> The UNIVERSITY of
QUEENSLAND
>
> 254 Hawken Drive, St Lucia Q4067.
>
> Skype: russellmathews
>
> Ph: NONE:I've given TELSTRA the FLICK. Hooray![Just
email or Skype
me.]
>
> Email: <hidden>
HAIG REPORT: the
EVIDENCE
>
> International students BEWARE of Australian universities
> The "Judges are Corrupt" [WorldWide] Network.[members' links]
> *******************************************************************
>
> ***********************************************************
> CAUTION: This email and files included in its transmission
> are solely intended for the use of the addressee(s) and may
> contain information that is confidential and privileged.
> If you receive this email in error, please advise us
> immediately and delete it without copying the contents
> contained within. Woolworths Limited (including its group
> of companies) do not accept liability for the views
> expressed within or the consequences of any computer
> viruses that may be transmitted with this email. The
> contents are also subject to copyright. No part of it
> should be reproduced, adapted or transmitted without the
> written consent of the copyright owner.
> ***********************************************************
>
--
-Kind regards,
********************************************************************
Russell G H Mathews BCom BSc LLB BA
Editor in Chief:
Australian Law Publishers Pty Ltd
http://austlawpublish.com/
[ACN 010 615 933]
Titles published:
Australian Criminal Law Journal [ISSN: 1321-6562] [ACLJ]
Australian FOI Law Journal [ISSN:1834-5328] [AFOILJ]
The University of Queensland Alumni Journal [ISSN:
1834-660X] [UQAJ]
ex-Member of the Standing Committee of Convocation of
The UNIVERSITY of
QUEENSLAND
254 Hawken Drive, St Lucia Q4067.
Skype: russellmathews
Ph: NONE:I've given TELSTRA the FLICK. Hooray![Just email or Skype me.]
Email: <hidden>
HAIG REPORT: the EVIDENCE
International students BEWARE of Australian universities
The "Judges are Corrupt" [WorldWide] Network.[members' links]
*******************************************************************
***********************************************************
CAUTION: This email and files included in its transmission
are solely intended for the use of the addressee(s) and may
contain information that is confidential and privileged.
If you receive this email in error, please advise us
immediately and delete it without copying the contents
contained within. Woolworths Limited (including its group
of companies) do not accept liability for the views
expressed within or the consequences of any computer
viruses that may be transmitted with this email. The
contents are also subject to copyright. No part of it
should be reproduced, adapted or transmitted without the
written consent of the copyright owner.
***********************************************************
--
-Kind regards,
********************************************************************
Russell G H Mathews BCom BSc LLB BA
Editor in Chief:
Australian Law Publishers Pty Ltd http://austlawpublish.com/
[ACN 010 615 933]
Titles published:
Australian Criminal Law Journal [ISSN: 1321-6562] [ACLJ]
Australian FOI Law Journal [ISSN:1834-5328] [AFOILJ]
The University of Queensland Alumni Journal [ISSN:
1834-660X] [UQAJ]
ex-Member of the Standing Committee of Convocation of
The UNIVERSITY of
QUEENSLAND
Skype: russellmathews
Ph: NONE:I've given TELSTRA the FLICK. Hooray![Just email or Skype me.]
Email: <hidden>
HAIG REPORT: the
EVIDENCE
International students BEWARE of Australian universities
The "Judges are Corrupt" [WorldWide] Network.[members' links]
*******************************************************************
 |
|
100_3547a.jpg
540K |
|
|
|
